Beneath the surface of organizational processes: a social representation framework for business process redesign
Gary Katzenstein, F. Javier Lerch
- Anthology ID:
- DBLP:journals/tois/KatzensteinL00
- Volume:
- 2000 Volume 18 Issue 4
- Year:
- 2000
- Venue:
- tois_journal
- Pages:
- 383–422
- URL:
- https://doi.org/10.1145/358108.358111
- DOI:
- 10.1145/358108.358111
- DBLP:
- journals/tois/KatzensteinL00
