Service equality in virtual reference
Pnina Shachaf, Shannon M. Oltmann, Sarah M. Horowitz
- Anthology ID:
- DBLP:journals/jasis/ShachafOH08
- Volume:
- 2008 Volume 59 Issue 4
- Year:
- 2008
- Venue:
- jasis_journal
- Pages:
- 535–550
- URL:
- https://doi.org/10.1002/asi.20757
- DOI:
- 10.1002/asi.20757
- DBLP:
- journals/jasis/ShachafOH08
