Group CRM: a new telecom CRM framework from social network perspective
Bin Wu, Qi Ye, Shengqi Yang, Bai Wang
- Anthology ID:
- DBLP:conf/cikm/WuYYW09
- Volume:
- Proceeding of the ACM First International Workshop on Complex Networks Meet Information & Knowledge Management, CIKM-CNIKM 2009, Hong Kong, China, November 6, 2009
- Year:
- 2009
- Venue:
- cikm_workshop
- Publisher:
- ACM
- Pages:
- 3–10
- URL:
- https://doi.org/10.1145/1651274.1651277
- DOI:
- 10.1145/1651274.1651277
- DBLP:
- conf/cikm/WuYYW09
