Determinants of service quality and continuance intention of online services: The case of eTax
Paul Jen-Hwa Hu, Susan A. Brown, James Y. L. Thong, Frank K. Y. Chan, Kar Yan Tam
- Anthology ID:
- DBLP:journals/jasis/HuBTCT09
- Volume:
- 2009 Volume 60 Issue 2
- Year:
- 2009
- Venue:
- jasis_journal
- Pages:
- 292–306
- URL:
- https://doi.org/10.1002/asi.20956
- DOI:
- 10.1002/asi.20956
- DBLP:
- journals/jasis/HuBTCT09