CallSurf: search by content, navigation and knowledge extraction on call center conversational speech, for marketing and strategic intelligence
Martine Garnier-Rizet, Sylvie Guillemin-Lanne, Frédérik Cailliau
- Anthology ID:
- DBLP:conf/riao/Garnier-RizetGC10
- Volume:
- Recherche d'Information Assistée par Ordinateur, RIAO 2010: Adaptivity, Personalization and Fusion of Heterogeneous Information, 9th International Conference, Bibliotheque Nationale de France, Paris, France, April 28-30, 2010, Proceedings
- Year:
- 2010
- Venue:
- riao_conference
- Publisher:
- CID - Le Centre de Hautes Etudes Internationales D'Informatique Documentaire
- Pages:
- 208–210
- URL:
- https://dl.acm.org/doi/10.5555/1937055.1937108
- DBLP:
- conf/riao/Garnier-RizetGC10
