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CallSurf: search by content, navigation and knowledge extraction on call center conversational speech, for marketing and strategic intelligence

Martine Garnier-Rizet, Sylvie Guillemin-Lanne, Frédérik Cailliau


Anthology ID:
DBLP:conf/riao/Garnier-RizetGC10
Volume:
Recherche d'Information Assistée par Ordinateur, RIAO 2010: Adaptivity, Personalization and Fusion of Heterogeneous Information, 9th International Conference, Bibliotheque Nationale de France, Paris, France, April 28-30, 2010, Proceedings
Year:
2010
Venue:
riao_conference
Publisher:
CID - Le Centre de Hautes Etudes Internationales D'Informatique Documentaire
Pages:
208–210
URL:
https://dl.acm.org/doi/10.5555/1937055.1937108
DBLP:
conf/riao/Garnier-RizetGC10
BibTeX:
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