Tone Analyzer for Online Customer Service: An Unsupervised Model with Interfered Training
Peifeng Yin, Zhe Liu, Anbang Xu, Taiga Nakamura
- Anthology ID:
- DBLP:conf/cikm/YinLXN17
- Volume:
- Proceedings of the 2017 ACM on Conference on Information and Knowledge Management, CIKM 2017, Singapore, November 06 - 10, 2017
- Year:
- 2017
- Venue:
- cikm_conference
- Publisher:
- ACM
- Pages:
- 1887–1895
- URL:
- https://doi.org/10.1145/3132847.3132864
- DOI:
- 10.1145/3132847.3132864
- DBLP:
- conf/cikm/YinLXN17