Main » WWW » 2018 » Companion of the The Web Conference 2018 on The Web Conference 2018, WWW 2018, Lyon , France, April 23-27, 2018 »

Customer Sentiment in Web-Based Service Interactions: Automated Analyses and New Insights

Galit B. Yom-Tov, Shelly Ashtar, Daniel Altman, Michael Natapov, Neta Barkay, Monika Westphal, Anat Rafaeli