An Evaluation of Performance and Competition in Customer Services on Twitter: A UK Telecoms Case Study
Nabeel Albishry, Tom Crick, Theo Tryfonas, Tesleem Fagade
- Anthology ID:
- DBLP:conf/www/AlbishryCTF18
- Volume:
- Companion of the The Web Conference 2018 on The Web Conference 2018, WWW 2018, Lyon , France, April 23-27, 2018
- Year:
- 2018
- Venue:
- wwwconf_conference
- Publisher:
- ACM
- Pages:
- 1713–1720
- URL:
- https://doi.org/10.1145/3184558.3191631
- DOI:
- 10.1145/3184558.3191631
- DBLP:
- conf/www/AlbishryCTF18
