Automatic classification of complaint letters according to service provider categories
Yaakov HaCohen-Kerner, Rakefet Dilmon, Maor Hone, Matanya Aharon Ben-Basan
- Anthology ID:
- DBLP:journals/ipm/HaCohen-KernerD19
- Volume:
- 2019 Volume 56 Issue 6
- Year:
- 2019
- Venue:
- ipm_journal
- URL:
- https://doi.org/10.1016/j.ipm.2019.102102
- DOI:
- 10.1016/j.ipm.2019.102102
- DBLP:
- journals/ipm/HaCohen-KernerD19
