aDMSCN: A Novel Perspective for User Intent Prediction in Customer Service Bots
Kuan Xu, Chilin Fu, Xiaolu Zhang, Cen Chen, Ya-Lin Zhang, Wenge Rong, Zujie Wen, Jun Zhou, Xiaolong Li, Yu Qiao
- Anthology ID:
- DBLP:conf/cikm/XuFZCZRWZ0020
- Volume:
- CIKM '20: The 29th ACM International Conference on Information and Knowledge Management, Virtual Event, Ireland, October 19-23, 2020
- Year:
- 2020
- Venue:
- cikm_conference
- Publisher:
- ACM
- Pages:
- 2853–2860
- URL:
- https://doi.org/10.1145/3340531.3412683
- DOI:
- 10.1145/3340531.3412683
- DBLP:
- conf/cikm/XuFZCZRWZ0020
