Explaining library user loyalty through perceived service quality: What is wrong?
Danilo Soares-Silva, Gustavo Hermínio Salati Marcondes de Moraes, Alexandre Cappellozza, Cristiano Morini
- Anthology ID:
- DBLP:journals/jasis/Soares-SilvaMCM20
- Volume:
- 2020 Volume 71 Issue 8
- Year:
- 2020
- Venue:
- jasis_journal
- Pages:
- 954–967
- URL:
- https://doi.org/10.1002/asi.24313
- DOI:
- 10.1002/asi.24313
- DBLP:
- journals/jasis/Soares-SilvaMCM20
