Why Do People Buy Seemingly Irrelevant Items in Voice Product Search?: On the Relation between Product Relevance and Customer Satisfaction in eCommerce
David Carmel, Elad Haramaty, Arnon Lazerson, Liane Lewin-Eytan, Yoelle Maarek
- Anthology ID:
- DBLP:conf/wsdm/CarmelHLLM20
- Volume:
- WSDM '20: The Thirteenth ACM International Conference on Web Search and Data Mining, Houston, TX, USA, February 3-7, 2020
- Year:
- 2020
- Venue:
- wsdm_conference
- Publisher:
- ACM
- Pages:
- 79–87
- URL:
- https://doi.org/10.1145/3336191.3371780
- DOI:
- 10.1145/3336191.3371780
- DBLP:
- conf/wsdm/CarmelHLLM20
