'Could You Describe the Reason for the Transfer?': A Reinforcement Learning Based Voice-Enabled Bot Protecting Customers from Financial Frauds
Zihao Wang, Fudong Wang, Haipeng Zhang, Minghui Yang, Shaosheng Cao, Zujie Wen, Zhe Zhang
- Anthology ID:
- DBLP:conf/cikm/WangWZYCWZ21
- Volume:
- CIKM '21: The 30th ACM International Conference on Information and Knowledge Management, Virtual Event, Queensland, Australia, November 1 - 5, 2021
- Year:
- 2021
- Venue:
- cikm_conference
- Publisher:
- ACM
- Pages:
- 4214–4223
- URL:
- https://doi.org/10.1145/3459637.3481906
- DOI:
- 10.1145/3459637.3481906
- DBLP:
- conf/cikm/WangWZYCWZ21