Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms
Irina Valeryevna Pustokhina, Denis Alexandrovich Pustokhin, Aswathy RH, T. Jayasankar, C. Jeyalakshmi, Vicente García-Díaz, K. Shankar
- Anthology ID:
- DBLP:journals/ipm/PustokhinaPRJJG21
- Volume:
- 2021 Volume 58 Issue 6
- Year:
- 2021
- Venue:
- ipm_journal
- Pages:
- 102706
- URL:
- https://doi.org/10.1016/j.ipm.2021.102706
- DOI:
- 10.1016/j.ipm.2021.102706
- DBLP:
- journals/ipm/PustokhinaPRJJG21