Enhancing Intent Detection in Customer Service with Social Media Data
Jiantao Huang, Yi-Ru Liou, Hsin-Hsi Chen
- Anthology ID:
- DBLP:conf/www/HuangLC21
- Volume:
- Companion of The Web Conference 2021, Virtual Event / Ljubljana, Slovenia, April 19-23, 2021
- Year:
- 2021
- Venue:
- wwwconf_conference
- Publisher:
- ACM / IW3C2
- Pages:
- 274–275
- URL:
- https://doi.org/10.1145/3442442.3451377
- DOI:
- 10.1145/3442442.3451377
- DBLP:
- conf/www/HuangLC21