Jian Mou
2022
Human vs. AI: Understanding the impact of anthropomorphism on consumer response to chatbots from the perspective of trust and relationship norms
Xusen Cheng
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Xiaoping Zhang
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Jason Cohen
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Jian Mou
2022 Volume 59 Issue 3
2019
Demand cycles and market segmentation in bicycle sharing
James Christopher Westland
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Jian Mou
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Dafei Yin
2019 Volume 56 Issue 4