Kimberly Paterson
2012
Outage detection via real-time social stream analysis: leveraging the power of online complaints
Eriq Augustine
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Cailin Cushing
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Alex Dekhtyar
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Kevin McEntee
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Kimberly Paterson
|
Matt Tognetti
Proceedings of the 21st World Wide Web Conference, WWW 2012, Lyon, France, April 16-20, 2012 (Companion Volume)