Monika Westphal

2018

doi dblp
Customer Sentiment in Web-Based Service Interactions: Automated Analyses and New Insights
Galit B. Yom-Tov | Shelly Ashtar | Daniel Altman | Michael Natapov | Neta Barkay | Monika Westphal | Anat Rafaeli
Companion of the The Web Conference 2018 on The Web Conference 2018, WWW 2018, Lyon , France, April 23-27, 2018

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