2010

doi dblp
A structuration approach to online communities of practice: The case of Q&A communities
Howard Rosenbaum | Pnina Shachaf
2010 Volume 61 Issue 9

doi dblp
Cross-cultural analysis of the Wikipedia community
Noriko Hara | Pnina Shachaf | Khe Foon Hew
2010 Volume 61 Issue 10

2008

doi dblp
Service equality in virtual reference
Pnina Shachaf | Shannon M. Oltmann | Sarah M. Horowitz
2008 Volume 59 Issue 4

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