2022

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Toward Personalized Answer Generation in E-Commerce via Multi-perspective Preference Modeling
Yang Deng | Yaliang Li | Wenxuan Zhang | Bolin Ding | Wai Lam
2022 Volume 40 Issue 4

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User Satisfaction Estimation with Sequential Dialogue Act Modeling in Goal-oriented Conversational Systems
Yang Deng | Wenxuan Zhang | Wai Lam | Hong Cheng | Helen Meng
WWW '22: The ACM Web Conference 2022, Virtual Event, Lyon, France, April 25 - 29, 2022

2020

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Bridging Hierarchical and Sequential Context Modeling for Question-driven Extractive Answer Summarization
Yang Deng | Wenxuan Zhang | Yaliang Li | Min Yang | Wai Lam | Ying Shen
Proceedings of the 43rd International ACM SIGIR conference on research and development in Information Retrieval, SIGIR 2020, Virtual Event, China, July 25-30, 2020

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Answer Ranking for Product-Related Questions via Multiple Semantic Relations Modeling
Wenxuan Zhang | Yang Deng | Wai Lam
Proceedings of the 43rd International ACM SIGIR conference on research and development in Information Retrieval, SIGIR 2020, Virtual Event, China, July 25-30, 2020

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Opinion-aware Answer Generation for Review-driven Question Answering in E-Commerce
Yang Deng | Wenxuan Zhang | Wai Lam
CIKM '20: The 29th ACM International Conference on Information and Knowledge Management, Virtual Event, Ireland, October 19-23, 2020

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Review-guided Helpful Answer Identification in E-commerce
Wenxuan Zhang | Wai Lam | Yang Deng | Jing Ma
WWW '20: The Web Conference 2020, Taipei, Taiwan, April 20-24, 2020

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