Comparing Fine-Tuned Transformers and Large Language Models for Sales Call Classification: A Case Study.

@inproceedings{eisenstadt-2023-comparing, author = {Roy Eisenstadt and Abedelkader Asi and Royi Ronen}, editor = {Ingo Frommholz and Frank Hopfgartner and Mark Lee and Michael P. Oakes and Mounia Lalmas-Roelleke and Min Zhang and Rodrygo L. T. Santos}, title = {{Comparing Fine-Tuned Transformers and Large Language Models for Sales Call Classification: A Case Study}}, booktitle = {{Proceedings of the 32nd ACM International Conference on Information and Knowledge Management, CIKM 2023, Birmingham, United Kingdom, October 21-25, 2023}}, pages = {5240--5241}, publisher = {ACM}, year = {2023}, url = {https://doi.org/10.1145/3583780.3615509}, doi = {https://doi.org/10.1145/3583780.3615509} }