Predicting Interaction Quality of Conversational Assistants With Spoken Language Understanding Model Confidences.

@inproceedings{gao-2023-predicting, author = {Yue Gao and Enrico Piovano and Tamer Soliman and Monir Moniruzzaman and Anoop Kumar and Melanie Bradford and Subhrangshu Nandi}, editor = {Ingo Frommholz and Frank Hopfgartner and Mark Lee and Michael P. Oakes and Mounia Lalmas-Roelleke and Min Zhang and Rodrygo L. T. Santos}, title = {{Predicting Interaction Quality of Conversational Assistants With Spoken Language Understanding Model Confidences}}, booktitle = {{Proceedings of the 32nd ACM International Conference on Information and Knowledge Management, CIKM 2023, Birmingham, United Kingdom, October 21-25, 2023}}, pages = {4581--4587}, publisher = {ACM}, year = {2023}, url = {https://doi.org/10.1145/3583780.3615493}, doi = {https://doi.org/10.1145/3583780.3615493} }