Modelling and Detecting Changes in User Satisfaction.

@inproceedings{kiseleva-2014-modelling, author = {Julia Kiseleva and Eric Crestan and Riccardo Brigo and Roland Ditte}, editor = {Jianzhong Li and Xiaoyang Sean Wang and Minos N. Garofalakis and Ian Soboroff and Torsten Suel and Min Wang}, title = {{Modelling and Detecting Changes in User Satisfaction}}, booktitle = {{Proceedings of the 23rd ACM International Conference on Conference on Information and Knowledge Management, CIKM 2014, Shanghai, China, November 3-7, 2014}}, pages = {1449--1458}, publisher = {ACM}, year = {2014}, url = {https://doi.org/10.1145/2661829.2661960}, doi = {https://doi.org/10.1145/2661829.2661960} }