Taming the Unicorn: Turning Generative AI Into a Workhorse How to Draw Boundaries, Handle Hallucinations, and Make AI Behave in Product.

@inproceedings{kokkodis-2025-taming, author = {Marios Kokkodis and Purusoth Mahendran and Grace Boatwright}, editor = {Meeyoung Cha and Carl Yang and Senjuti Basu Roy and Chanyoung Park and Zhenhui Jessie Li and Noseong Park and Carl Yang and Senjuti Basu Roy and Zhenhui Jessie Li and Jaap Kamps and Kijung Shin and Bryan Hooi and Lifang He}, title = {{Taming the Unicorn: Turning Generative AI Into a Workhorse How to Draw Boundaries, Handle Hallucinations, and Make AI Behave in Product}}, booktitle = {{Proceedings of the 34th ACM International Conference on Information and Knowledge Management, CIKM 2025, Seoul, Republic of Korea, November 10-14, 2025}}, pages = {6869--6870}, publisher = {ACM}, year = {2025}, url = {https://doi.org/10.1145/3746252.3761445}, doi = {https://doi.org/10.1145/3746252.3761445} }