On the Reliability of User Feedback for Evaluating the Quality of Conversational Agents.
Jordan Massiah|Emine Yilmaz|Yunlong Jiao|Gabriella Kazai
| Anthology ID: | DBLP:conf/cikm/MassiahYJK23 |
|---|---|
| Volume: | Proceedings of the 32nd ACM International Conference on Information and Knowledge Management, CIKM 2023, Birmingham, United Kingdom, October 21-25, 2023 |
| Year: | 2023 |
| Venue: | International Conference on Information and Knowledge Management (CIKM) |
| Publisher: | ACM |
| Pages: | 4185-4189 |
| URL: | https://doi.org/10.1145/3583780.3615286 |
| DOI: | https://doi.org/10.1145/3583780.3615286 |
| DBLP: | conf/cikm/MassiahYJK23 |
| BibTeX: |
@inproceedings{massiah-2023-reliability,
author = {Jordan Massiah and
Emine Yilmaz and
Yunlong Jiao and
Gabriella Kazai},
editor = {Ingo Frommholz and
Frank Hopfgartner and
Mark Lee and
Michael P. Oakes and
Mounia Lalmas-Roelleke and
Min Zhang and
Rodrygo L. T. Santos},
title = {{On the Reliability of User Feedback for Evaluating the Quality of Conversational Agents}},
booktitle = {{Proceedings of the 32nd ACM International Conference on Information and Knowledge Management, CIKM 2023, Birmingham, United Kingdom, October 21-25, 2023}},
pages = {4185--4189},
publisher = {ACM},
year = {2023},
url = {https://doi.org/10.1145/3583780.3615286},
doi = {https://doi.org/10.1145/3583780.3615286}
}