Automatic analysis of call-center conversations.

@inproceedings{mishne-2005-automatic, author = {Gilad Mishne and David Carmel and Ron Hoory and Alexey Roytman and Aya Soffer}, editor = {Otthein Herzog and Hans-J\"{o}rg Schek and Norbert Fuhr and Abdur Chowdhury and Wilfried Teiken}, title = {{Automatic analysis of call-center conversations}}, booktitle = {{Proceedings of the 2005 ACM CIKM International Conference on Information and Knowledge Management, Bremen, Germany, October 31 - November 5, 2005}}, pages = {453--459}, publisher = {ACM}, year = {2005}, url = {https://doi.org/10.1145/1099554.1099684}, doi = {https://doi.org/10.1145/1099554.1099684} }