Tone Analyzer for Online Customer Service: An Unsupervised Model with Interfered Training.
Peifeng Yin|Zhe Liu|Anbang Xu|Taiga Nakamura
| Anthology ID: | DBLP:conf/cikm/YinLXN17 |
|---|---|
| Volume: | Proceedings of the 2017 ACM on Conference on Information and Knowledge Management, CIKM 2017, Singapore, November 06 - 10, 2017 |
| Year: | 2017 |
| Venue: | International Conference on Information and Knowledge Management (CIKM) |
| Publisher: | ACM |
| Pages: | 1887-1895 |
| URL: | https://doi.org/10.1145/3132847.3132864 |
| DOI: | https://doi.org/10.1145/3132847.3132864 |
| DBLP: | conf/cikm/YinLXN17 |
| BibTeX: |
@inproceedings{yin-2017-tone,
author = {Peifeng Yin and
Zhe Liu and
Anbang Xu and
Taiga Nakamura},
editor = {Ee-Peng Lim and
Marianne Winslett and
Mark Sanderson and
Ada Wai-Chee Fu and
Jimeng Sun and
J. Shane Culpepper and
Eric Lo and
Joyce C. Ho and
Debora Donato and
Rakesh Agrawal and
Yu Zheng and
Carlos Castillo and
Aixin Sun and
Vincent S. Tseng and
Chenliang Li},
title = {{Tone Analyzer for Online Customer Service: An Unsupervised Model with Interfered Training}},
booktitle = {{Proceedings of the 2017 ACM on Conference on Information and Knowledge Management, CIKM 2017, Singapore, November 06 - 10, 2017}},
pages = {1887--1895},
publisher = {ACM},
year = {2017},
url = {https://doi.org/10.1145/3132847.3132864},
doi = {https://doi.org/10.1145/3132847.3132864}
}