An Attention Model of Customer Expectation to Improve Review Helpfulness Prediction.

@inproceedings{qu-2020-attention, author = {Xianshan Qu and Xiaopeng Li and Csilla Farkas and John R. Rose}, editor = {Joemon M. Jose and Emine Yilmaz and Jo\~{a}o Magalh\~{a}es and Pablo Castells and Nicola Ferro and M\'{a}rio J. Silva and Fl\'{a}vio Martins}, title = {{An Attention Model of Customer Expectation to Improve Review Helpfulness Prediction}}, booktitle = {{Advances in Information Retrieval - 42nd European Conference on IR Research, ECIR 2020, Lisbon, Portugal, April 14-17, 2020, Proceedings, Part I}}, series = {Lecture Notes in Computer Science}, volume = {12035}, pages = {836--851}, publisher = {Springer}, year = {2020}, url = {https://doi.org/10.1007/978-3-030-45439-5_55}, doi = {https://doi.org/10.1007/978-3-030-45439-5_55} }