Is there a universal instrument for measuring interactive information retrieval?: the case of the user engagement scale.

@inproceedings{obrien-2010-universal, author = {Heather L. O'Brien and Elaine G. Toms}, editor = {Nicholas J. Belkin and Diane Kelly}, title = {{Is there a universal instrument for measuring interactive information retrieval?: the case of the user engagement scale}}, booktitle = {{Information Interaction in Context Symposium, IIiX 2010, New Brunswick, NJ, USA, August 18-21, 2010}}, pages = {335--340}, publisher = {ACM}, year = {2010}, url = {https://doi.org/10.1145/1840784.1840835}, doi = {https://doi.org/10.1145/1840784.1840835} }