System effectiveness, user models, and user utility: a conceptual framework for investigation.

@inproceedings{carterette-2011-system, author = {Ben Carterette}, editor = {Wei-Ying Ma and Jian-Yun Nie and Ricardo Baeza-Yates and Tat-Seng Chua and W. Bruce Croft}, title = {{System effectiveness, user models, and user utility: a conceptual framework for investigation}}, booktitle = {{Proceeding of the 34th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2011, Beijing, China, July 25-29, 2011}}, pages = {903--912}, publisher = {ACM}, year = {2011}, url = {https://doi.org/10.1145/2009916.2010037}, doi = {https://doi.org/10.1145/2009916.2010037} }