Lessons from Building a Large-scale Commercial IR-based Chatbot for an Emerging Market.

@inproceedings{chinnakotla-2018-lessons, author = {Manoj Kumar Chinnakotla and Puneet Agrawal}, editor = {Kevyn Collins-Thompson and Qiaozhu Mei and Brian D. Davison and Yiqun Liu and Emine Yilmaz}, title = {{Lessons from Building a Large-scale Commercial IR-based Chatbot for an Emerging Market}}, booktitle = {{The 41st International ACM SIGIR Conference on Research & Development in Information Retrieval, SIGIR 2018, Ann Arbor, MI, USA, July 08-12, 2018}}, pages = {1361--1362}, publisher = {ACM}, year = {2018}, url = {https://doi.org/10.1145/3209978.3210209}, doi = {https://doi.org/10.1145/3209978.3210209} }