SkillForge: Forging Domain-Specific, Self-Evolving Agent Skills in Cloud Technical Support.

@inproceedings{wang-2026-skillforge, author = {Jingyu Wang and Xingyan Liu and Jing Wang and Xiyue Luo and Jingyu Wang and Xingyan Liu and Hao Yang and Linyu Li and Ganghong Huang and Shimin Tao and Jing Wang and Xiyue Luo and Jianfeng Liu and Hao Yang and Linyu Li and Honglin Qiao and Ganghong Huang and Shimin Tao}, editor = {Hannah Bast and Alistair Moffat and Falk Scholer and Marc Najork and Min Zhang and Hannah Bast and Marc Najork and Min Zhang}, title = {{SkillForge: Forging Domain-Specific, Self-Evolving Agent Skills in Cloud Technical Support}}, booktitle = {{Proceedings of the 49th International ACM SIGIR Conference on Research and Development in Information Retrieval, SIGIR 2026, MelbourneVICAustralia, July 20-24, 2026}}, pages = {4763--4768}, publisher = {ACM}, year = {2026}, url = {https://doi.org/10.1145/3805712.3808466}, doi = {https://doi.org/10.1145/3805712.3808466} }