How Serendipity Improves User Satisfaction with Recommendations? A Large-Scale User Evaluation.

@inproceedings{chen-2019-serendipity, author = {Li Chen and Yonghua Yang and Ningxia Wang and Keping Yang and Quan Yuan}, editor = {Ling Liu and Ryen W. White and Amin Mantrach and Fabrizio Silvestri and Julian J. McAuley and Ricardo Baeza-Yates and Leila Zia}, title = {{How Serendipity Improves User Satisfaction with Recommendations? A Large-Scale User Evaluation}}, booktitle = {{The World Wide Web Conference, WWW 2019, San Francisco, CA, USA, May 13-17, 2019}}, pages = {240--250}, publisher = {ACM}, year = {2019}, url = {https://doi.org/10.1145/3308558.3313469}, doi = {https://doi.org/10.1145/3308558.3313469} }