Outage detection via real-time social stream analysis: leveraging the power of online complaints.

@inproceedings{augustine-2012-outage, author = {Eriq Augustine and Cailin Cushing and Alex Dekhtyar and Kevin McEntee and Kimberly Paterson and Matt Tognetti}, editor = {Alain Mille and Fabien Gandon and Jacques Misselis and Michael Rabinovich and Steffen Staab}, title = {{Outage detection via real-time social stream analysis: leveraging the power of online complaints}}, booktitle = {{Proceedings of the 21st World Wide Web Conference, WWW 2012, Lyon, France, April 16-20, 2012 (Companion Volume)}}, pages = {13--22}, publisher = {ACM}, year = {2012}, url = {https://doi.org/10.1145/2187980.2187983}, doi = {https://doi.org/10.1145/2187980.2187983} }