Combining social web and BPM for improving enterprise performances: the BPM4People approach to social BPM.

@inproceedings{brambilla-2012-combining, author = {Marco Brambilla and Piero Fraternali and Carmen Karina Vaca Ruiz}, editor = {Alain Mille and Fabien Gandon and Jacques Misselis and Michael Rabinovich and Steffen Staab}, title = {{Combining social web and BPM for improving enterprise performances: the BPM4People approach to social BPM}}, booktitle = {{Proceedings of the 21st World Wide Web Conference, WWW 2012, Lyon, France, April 16-20, 2012 (Companion Volume)}}, pages = {223--226}, publisher = {ACM}, year = {2012}, url = {https://doi.org/10.1145/2187980.2188014}, doi = {https://doi.org/10.1145/2187980.2188014} }