Web search engine metrics: (direct metrics to measure user satisfaction).

@inproceedings{dasdan-2010-web, author = {Ali Dasdan and Kostas Tsioutsiouliklis and Emre Velipasaoglu}, editor = {Michael Rappa and Paul Jones and Juliana Freire and Soumen Chakrabarti}, title = {{Web search engine metrics: (direct metrics to measure user satisfaction)}}, booktitle = {{Proceedings of the 19th International Conference on World Wide Web, WWW 2010, Raleigh, North Carolina, USA, April 26-30, 2010}}, pages = {1343--1344}, publisher = {ACM}, year = {2010}, url = {https://doi.org/10.1145/1772690.1772921}, doi = {https://doi.org/10.1145/1772690.1772921} }