Layman tuning of websites: facing change resilience.

@inproceedings{diaz-2008-layman, author = {Oscar D\'{i}az and Crist\'{o}bal Arellano and Jon Iturrioz}, editor = {Jinpeng Huai and Robin Chen and Hsiao-Wuen Hon and Yunhao Liu and Wei-Ying Ma and Andrew Tomkins and Xiaodong Zhang}, title = {{Layman tuning of websites: facing change resilience}}, booktitle = {{Proceedings of the 17th International Conference on World Wide Web, WWW 2008, Beijing, China, April 21-25, 2008}}, pages = {1127--1128}, publisher = {ACM}, year = {2008}, url = {https://doi.org/10.1145/1367497.1367689}, doi = {https://doi.org/10.1145/1367497.1367689} }