Examining the Influence of Emotional Expressions in Online Consumer Reviews on Perceived Helpfulness.

Mei-Ju Chen|Cheng-Kiang Farn


Anthology ID:DBLP:journals/ipm/ChenF20
Year:2020
Venue:Information Processing and Management
Pages:102266
URL:https://doi.org/10.1016/J.IPM.2020.102266
DOI:https://doi.org/10.1016/J.IPM.2020.102266
DBLP:journals/ipm/ChenF20
BibTeX:
@article{chen-2020-examining, author = {Mei-Ju Chen and Cheng-Kiang Farn}, title = {{Examining the Influence of Emotional Expressions in Online Consumer Reviews on Perceived Helpfulness}}, journal = {Information Processing and Management}, volume = {57}, number = {6}, pages = {102266}, year = {2020}, url = {https://doi.org/10.1016/J.IPM.2020.102266}, doi = {https://doi.org/10.1016/J.IPM.2020.102266} }