An LLM-based NLP pipeline to assist government agencies in digesting massive public comments and mitigating spam.

@article{dong-2026-llmbased, author = {Weixuan Dong and Rui Zhu and Matthew Jensen and Elena Bessarabova and Sonya Sachdeva and Jeong-Nam Kim and Neil Talbert and Loarre Andreu Perez and Yifu Li}, title = {{An LLM-based NLP pipeline to assist government agencies in digesting massive public comments and mitigating spam}}, journal = {Information Processing and Management}, volume = {63}, number = {7}, pages = {104821}, year = {2026}, url = {https://doi.org/10.1016/J.IPM.2026.104821}, doi = {https://doi.org/10.1016/J.IPM.2026.104821} }