Automatic classification of complaint letters according to service provider categories.
Yaakov HaCohen-Kerner|Rakefet Dilmon|Maor Hone|Matanya Aharon Ben-Basan
| Anthology ID: | DBLP:journals/ipm/HaCohen-KernerD19 |
|---|---|
| Year: | 2019 |
| Venue: | Information Processing and Management |
| URL: | https://doi.org/10.1016/J.IPM.2019.102102 |
| DOI: | https://doi.org/10.1016/J.IPM.2019.102102 |
| DBLP: | journals/ipm/HaCohen-KernerD19 |
| BibTeX: |
@article{hacohenkerner-2019-automatic,
author = {Yaakov HaCohen-Kerner and
Rakefet Dilmon and
Maor Hone and
Matanya Aharon Ben-Basan},
title = {{Automatic classification of complaint letters according to service provider categories}},
journal = {Information Processing and Management},
volume = {56},
number = {6},
year = {2019},
url = {https://doi.org/10.1016/J.IPM.2019.102102},
doi = {https://doi.org/10.1016/J.IPM.2019.102102}
}