Injecting new insights: How do review sentiment and rating inconsistency shape the helpfulness of airline reviews?
Yang Li|Lihua Ma|Yue Dou|Zhen Zhu|Lili Ma|Zhuoxin Liu
| Anthology ID: | DBLP:journals/ipm/LiMDZML25 |
|---|---|
| Year: | 2025 |
| Venue: | Information Processing and Management |
| Pages: | 104088 |
| URL: | https://doi.org/10.1016/J.IPM.2025.104088 |
| DOI: | https://doi.org/10.1016/J.IPM.2025.104088 |
| DBLP: | journals/ipm/LiMDZML25 |
| BibTeX: |
@article{li-2025-injecting,
author = {Yang Li and
Lihua Ma and
Yue Dou and
Zhen Zhu and
Lili Ma and
Zhuoxin Liu},
title = {{Injecting new insights: How do review sentiment and rating inconsistency shape the helpfulness of airline reviews?}},
journal = {Information Processing and Management},
volume = {62},
number = {4},
pages = {104088},
year = {2025},
url = {https://doi.org/10.1016/J.IPM.2025.104088},
doi = {https://doi.org/10.1016/J.IPM.2025.104088}
}