A methodology for measuring user satisfaction.
D. N. J. Mostert|Jan H. P. Eloff|Sebastiaan H. von Solms
| Anthology ID: | DBLP:journals/ipm/MostertES89 |
|---|---|
| Year: | 1989 |
| Venue: | Information Processing and Management |
| Pages: | 545-556 |
| URL: | https://doi.org/10.1016/0306-4573(89)90024-1 |
| DOI: | https://doi.org/10.1016/0306-4573(89)90024-1 |
| DBLP: | journals/ipm/MostertES89 |
| BibTeX: |
@article{mostert-1989-methodology,
author = {D. N. J. Mostert and
Jan H. P. Eloff and
Sebastiaan H. von Solms},
title = {{A methodology for measuring user satisfaction}},
journal = {Information Processing and Management},
volume = {25},
number = {5},
pages = {545--556},
year = {1989},
url = {https://doi.org/10.1016/0306-4573(89)90024-1},
doi = {https://doi.org/10.1016/0306-4573(89)90024-1}
}