Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms.

@article{pustokhina-2021-dynamic, author = {Irina Valeryevna Pustokhina and Denis Alexandrovich Pustokhin and Aswathy RH and T. Jayasankar and C. Jeyalakshmi and Vicente Garc\'{i}a-D\'{i}az and K. Shankar}, title = {{Dynamic customer churn prediction strategy for business intelligence using text analytics with evolutionary optimization algorithms}}, journal = {Information Processing and Management}, volume = {58}, number = {6}, pages = {102706}, year = {2021}, url = {https://doi.org/10.1016/J.IPM.2021.102706}, doi = {https://doi.org/10.1016/J.IPM.2021.102706} }