Determinants of computer user expectations and their relationships with user satisfaction: an empirical study.
Randy Ryker|Ravinder Nath|J. Henson
| Anthology ID: | DBLP:journals/ipm/RykerNH97 |
|---|---|
| Year: | 1997 |
| Venue: | Information Processing and Management |
| Pages: | 529-537 |
| URL: | https://doi.org/10.1016/S0306-4573(97)00016-2 |
| DOI: | https://doi.org/10.1016/S0306-4573(97)00016-2 |
| DBLP: | journals/ipm/RykerNH97 |
| BibTeX: |
@article{ryker-1997-determinants,
author = {Randy Ryker and
Ravinder Nath and
J. Henson},
title = {{Determinants of computer user expectations and their relationships with user satisfaction: an empirical study}},
journal = {Information Processing and Management},
volume = {33},
number = {4},
pages = {529--537},
year = {1997},
url = {https://doi.org/10.1016/S0306-4573(97)00016-2},
doi = {https://doi.org/10.1016/S0306-4573(97)00016-2}
}