DSSQEM-IHK: Dynamic SERVQUAL Service Quality Evaluation Method Integrating Hypergraph Knowledge.
Wenlong Yi|Li Zhang|Sergey Kuzmin|Igor Gerasimov|Xiangping Cheng
| Anthology ID: | DBLP:journals/ipm/YiZKGC25 |
|---|---|
| Year: | 2025 |
| Venue: | Information Processing and Management |
| Pages: | 104030 |
| URL: | https://doi.org/10.1016/J.IPM.2024.104030 |
| DOI: | https://doi.org/10.1016/J.IPM.2024.104030 |
| DBLP: | journals/ipm/YiZKGC25 |
| BibTeX: |
@article{yi-2025-dssqemihk,
author = {Wenlong Yi and
Li Zhang and
Sergey Kuzmin and
Igor Gerasimov and
Xiangping Cheng},
title = {{DSSQEM-IHK: Dynamic SERVQUAL Service Quality Evaluation Method Integrating Hypergraph Knowledge}},
journal = {Information Processing and Management},
volume = {62},
number = {3},
pages = {104030},
year = {2025},
url = {https://doi.org/10.1016/J.IPM.2024.104030},
doi = {https://doi.org/10.1016/J.IPM.2024.104030}
}