Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval.

@article{auster-1984-search, author = {Ethel Auster and Stephen B. Lawton}, title = {{Search interview techniques and information gain as antecedents of user satisfaction with online bibliographic retrieval}}, journal = {Journal of the Association for Information Science and Technology (JASIST)}, volume = {35}, number = {2}, pages = {90--103}, year = {1984}, url = {https://doi.org/10.1002/ASI.4630350205}, doi = {https://doi.org/10.1002/ASI.4630350205} }