A combined fuzzy-SEM evaluation approach to identify the key drivers of the academic library service quality in the digital technology era: An empirical study.

@article{fata-2017-combined, author = {Concetta Manuela La Fata and Toni Lupo}, title = {{A combined fuzzy-SEM evaluation approach to identify the key drivers of the academic library service quality in the digital technology era: An empirical study}}, journal = {Journal of the Association for Information Science and Technology (JASIST)}, volume = {68}, number = {10}, pages = {2425--2438}, year = {2017}, url = {https://doi.org/10.1002/ASI.23878}, doi = {https://doi.org/10.1002/ASI.23878} }