Service equality in virtual reference.
Pnina Shachaf|Shannon M. Oltmann|Sarah M. Horowitz
| Anthology ID: | DBLP:journals/jasis/ShachafOH08 |
|---|---|
| Year: | 2008 |
| Venue: | Journal of the Association for Information Science and Technology (JASIST) |
| Pages: | 535-550 |
| URL: | https://doi.org/10.1002/ASI.20757 |
| DOI: | https://doi.org/10.1002/ASI.20757 |
| DBLP: | journals/jasis/ShachafOH08 |
| BibTeX: |
@article{shachaf-2008-service,
author = {Pnina Shachaf and
Shannon M. Oltmann and
Sarah M. Horowitz},
title = {{Service equality in virtual reference}},
journal = {Journal of the Association for Information Science and Technology (JASIST)},
volume = {59},
number = {4},
pages = {535--550},
year = {2008},
url = {https://doi.org/10.1002/ASI.20757},
doi = {https://doi.org/10.1002/ASI.20757}
}