End-users, mediated searches, and front-end assistance programs on Dialog: A comparison of learning, performance, and satisfaction.

@article{sullivan-1990-endusers, author = {Michael V. Sullivan and Christine L. Borgman and Dorothy Wippern}, title = {{End-users, mediated searches, and front-end assistance programs on Dialog: A comparison of learning, performance, and satisfaction}}, journal = {Journal of the Association for Information Science and Technology (JASIST)}, volume = {41}, number = {1}, pages = {27--42}, year = {1990}, url = {https://doi.org/10.1002/(SICI)1097-4571(199001)41:1%3C27::AID-ASI3%3E3.0.CO;2-I}, doi = {https://doi.org/10.1002/(SICI)1097-4571(199001)41:1%3C27::AID-ASI3%3E3.0.CO;2-I} }